MISSED CALL SERVICES
You may not even need to speak at times. A easy, cost-free method of communicating with your customers is through a missed call.
How does a missed call solution work for communication?
Missed call marketing has its roots in the communication patterns of the Indian subcontinent. Companies have been profiting from this by personalizing their replies to basic missed calls. An SMS, another call, or a mix of the two may come after a missed call.
How a missed call service works
A customer views your advertisement or marketing
The customer calls the virtual number they saw on the advertisement.
Landing and disconnecting a call
The instant a call reaches your virtual number—which is linked to a missed-call call flow in your account—it is disconnected.
Spreadsheets receive generated leads.
You can export your callers’ contact details to a Google spreadsheet.
SMS or callback automation
When a missed call comes in on your virtual number, you can set up an automated callback or SMS to alert the customer.
How you can use missed call service for your business
Simple updates
An SMS alert containing the requested information is typically sent after a missed call to a virtual phone number. The banking sector is one that has excelled at this.
Client confirmation
An enhanced substitute for OTPs in customer verification is a missed call alert. Make a missed call to a number and ask them to confirm the number.
Opt-in/out of lists
Using missed calls, you can ask customers to opt in or out of your promotional campaign list.
Registration/Lead generation
This is incredibly effective, particularly for those without access to the internet or other communication channels. Their main means of communication with others is a basic cell phone.
Participation/Results
Missed call marketing campaigns have been optimally leveraged by media and TV shows to foster non-intrusive customer engagement.
Support for NGOs
NGOs can easily gain support for their cause by using missed calls.
COD verification
Send an SMS containing a number that they can use to place a missed call to confirm cash on delivery (COD) orders.
Drive downloads
A link to download the app will be sent to the recipient via SMS after a missed call on the number. As a result, it saves users from having to take an additional step to search for the appropriate app, etc.
Gather input
Finishing the feedback loop with your clients is crucial. Marketing campaigns for missed calls are a simple method to accomplish this.
Advantages of Missed Call Services
Cost
There is zero expense to the customer. Missed call services boost participation.
Customization
Numerous things can happen after a missed call: another call, a text message, an affirmation, etc.
Evaluation
Every activity is measurable and readily analyzed.
The Nextin Cloud Advantage
Better Quality
highest success rates, clearest speech, and lowest latency
Better Dependability
99.94% operator uptime and best-in-class uptimes
Patented Remedies
Use patented products to your advantage in the marketplace.
Scale at Ease
Expand freely and without concern about infrastructure
Best Supporter
24/7 customer service via email and phone
